We Are Open!
We at Brightwood, like all of you, are excited at the upcoming “opening of Ohio”!! This has been a trying time and has tested everyone’s resiliency. Getting back to a new normal brings new challenges for us all. In an effort to move forward in caring for your pet’s health while still protecting the health of both clients and staff, we will continue curbside services for the immediate future at least through the month of May*. We will be making some adjustments and accommodations inside the clinic to continue with the goal of keeping all of us healthy and compliant with the orders of Governor DeWine and the Ohio Department of Health. Some points of information for you:
*At the end of May we will evaluate when and under what circumstances clients may enter the clinic. At minimum, a mask may be required and only one person may accompany your pet into the clinic. As always circumstances surrounding pet loss will be handled on a case by case basis to support you during a sad and difficult time.
>>Continue to call from your car when you arrive for your appointment. Parking spaces will be numbered 1-10. Please give the number of the space in which you are parked to the receptionist when checking in for your appointment.
>>Elective surgeries previously on the schedule and postponed will be rescheduled. Please be patient as we work through this process. You will be contacted to get your pet on the surgery schedule. We will begin to reschedule surgeries in the order in which they were originally on the schedule.
>>Credit card remains the preferred method of payment.
>>Technician appointments will return mid-May on a limited basis.
>>Grooming services remain on hold. We are looking to mid-May for opening groom appointments pending the direction of the Ohio Dept. of Health.
As always, if you have any questions or concerns, feel free to give us a call at 440-350-0123 or send an email to firstname.lastname@example.org. Again, we truly appreciate your continued cooperation and patience! The entire staff has been working diligently to provide the best service for you and quality care for your pet(s).